Seminar on Digital Transformation
16-Jun-2023
Firebird Institute of research in Management
Coimbatore Management Association & the Firebird Institute of Research in Management, in
association with CiO Klub, jointly organized the CEO Talk Series on Digital Transformation on June 16,
2023. Dr. N. Raveendran, Vice-President, Chief Information Officer (CIO) at Sakthi Finance Ltd/ABT
Industries Ltd, Coimbatore, graced the occasion. Dr. Raveendran has handled diverse IT-related
portfolios and has a lot of IT-related honors and recognitions in his credit. Dr. Raveendran is the
President of CiO Klub, Coimbatore chapter, the Secretary of CMA Coimbatore Management
Association, and a Rotarian attached to the Rotary Club of Coimbatore.
Being one among the 100 CIOs recognized, Dr. Raveendran saw an opportunity for digital
transformation in the entire gamut of operations. He gave a clear understanding of what digital
transformation (Dx) entails and the best practices of digitalizing at Sakthi Finance. According to him, in
a rapidly evolving business scenario, technology must capture changes from minute to minute. In the
process of Digital Transformation, strong leadership is required to embrace the change, and all
stakeholders involved must be satisfied. He also said businesses need to digitalize for survival and to
remain competitive. Dr. Raveendran discussed the five pillars for successful Digital transformation-
Customer Excellence, People Excellence, Process Excellence, Information Security Excellence, and
Statutory Compliance Excellence. He highlighted a few Dx tools and 10 common mistakes in
automation.
During his talk, Dr. Raveendran said many companies say ERP is an employee reduction program. But in
a real sense, people will not be downsized, but right-sized, he added. Finally, the CEO talk series ended
with a few good cartoons and an interactive Q&A session.
Photographs
